法律声明

If you are a consumer residing in the European Union, you have the right to use alternative dispute resolution mechanisms for resolving disputes related to online purchases.

In compliance with Regulation (EU) No 524/2013, you may access the European Online Dispute Resolution (ODR) platform, which is designed to help resolve disputes between consumers and traders out of court.

You can access the platform here:
https://ec.europa.eu/consumers/odr

Please note:

• Participation in ADR procedures via the ODR platform is voluntary, and we may agree or decline to participate based on the specific circumstances of the dispute.
• For any issues regarding your order, we recommend that you contact our customer service team first at contact@allureabsolue.com before initiating an ADR process.